OII Farewell

Thanks to all of my colleagues for such wonderful and creative farewell celebrations at the OII. The presentations by Vicki, Helen, Jay Blumler (with a song) and Dame Stephanie were unforgettable. Our staff dinner was exemplary of the team spirit and collaborative culture the Institute has developed and will never lose. It was great fun, but also it said so much about the Institute and how we are consistently grateful and appreciative of one another. The strap line of your card, ‘Things won’t be the same without you’, goes both ways, my friends. Thanks also for the mementos of my tenure – the amazing 19th century Big Ben; the OII mug, polo shirt and whisky glasses etched with our own flying super-hero (courtesy of Steve Russell); the Oxford tie, tea towel, and calendar; your words both in the Beach Boys’ song, so uniquely performed by the staff, and in the personal notes from students and staff, present and former, and more – a literal treasure chest.

I will never forget my tenure as the founding director of the greatest multi-disciplinary department of Internet Studies at a major university, which owes everything to the supportive and talented team we put together. My thanks again and best wishes to all of the many individuals who have contributed to our success over the last 13 years. You’ve established the traditions that will continue to keep the Institute at the forefront of research on the Internet and its societal implications.

OII Polo Shirt and Treasure Chest
OII Polo Shirt and Treasure Chest

Society and the Internet: a new reader for courses

A new book edited by Mark Graham and myself is in print and available for courses: Society and the Internet: How Networks of Information and Communication are Changing Our Lives. It is published by Oxford University Press, and material about the book is available on their website at: http://ukcatalogue.oup.com/product/9780199662005.do

How is society being shaped by the diffusion and increasing centrality of the Internet in everyday life and work? By bringing together leading research that addresses some of the most significant cultural, economic, and political roles of the Internet, this volume introduces students to a core set of readings that address this question in specific social and institutional contexts.

Internet Studies is a burgeoning new field, which has been central to the Oxford Internet Institute (OII), an innovative multi-disciplinary department at the University of Oxford. Society and the Internet builds on the OII’s evolving series of lectures on society and the Internet. The series has been edited to create a reader to supplement upper-division undergraduate and graduate courses that seek to introduce students to scholarship focused on the implications of the Internet for networked societies around the world.

The chapters of the reader are rooted in a variety of disciplines, but all directly tackle the powerful ways in which the Internet is linked to political, social, cultural, and economic transformations in society. This book will be a starting point for anyone with a serious interest in the factors shaping the Internet and its impact on society.  The book begins with an introduction by the editors, which provides a brief history of the Internet and Web and its study from multi-disciplinary perspectives. The chapters are grouped into five focused sections: (I) Internet Studies of Everyday Life, (II) Information and Culture on the Line, (III) Networked Politics and Government, (IV) Networked Businesses, Industries, and Economies, and (V) Technological and Regulatory Histories and Futures.

A full table of contents is below:

Society and the Internet How Networks of Information and Communication are Changing Our Lives

Manuel Castells: Foreword

Mark Graham and William H. Dutton: Introduction

Part I. Internet Studies Of Everyday Life

1: Aleks Krotoski: Inventing the Internet: Scapegoat, Sin Eater, and Trickster

2: Grant Blank And William Dutton: Next Generation Internet Users: A New Digital Divide

3: Bernie Hogan And Barry Wellman: The Conceptual Foundations of Social Network Sites and the Emergence of the Relational Self-Portrait

4: Victoria Nash: The Politics of Children s Internet Use

5: Lisa Nakamura: Gender and Race Online

Part II. Information And Culture On The Line

6: Mark Graham: Internet Geographies: Data Shadows and Digital Divisions of Labour

7: Gillian Bolsover, William H. Dutton, Ginette Law, And Soumitra Dutta: China and the US in the New Internet World: A Comparative Perspective

8: Nic Newman, William H. Dutton, And Grant Blank: Social Media and the News: Implications for the Press and Society

9: Sung Wook Ji And David Waterman: The Impact of the Internet on Media Industries: An Economic Perspective

10: Ralph Schroeder: Big Data: Towards a More Scientific Social Science and Humanities?

Part III. Networked Politics And Governments

11: Miriam Lips: Transforming Government by Default?

12: Stephen Coleman And Jay Blumler: The Wisdom of Which Crowd? On the Pathology of a Digital Democracy Initiative for a Listening Government

13: Sandra Gonzalez-Bailon: Online Social Networks and Bottom-up Politics

14: Helen Margetts, Scott A. Hale, Taha Yasseri: Big Data and Collective Action

15: Elizabeth Dubois And William H. Dutton: Empowering Citizens of the Internet Age: The Role of a Fifth Estate

Part IV: Networked Businesses, Industries AND Economies

16: Greg Taylor: Scarcity of Attention for a Medium of Abundance: An Economic Perspective

17: Richard Susskind: The Internet in the Law: Transforming Problem-Solving and Education

18: Laura Mann: The Digital Divide and Employment: The Case of the Sudanese Labour Market

19: Mark Graham: A Critical Perspective on the Potential of the Internet at the Margins of the Global Economy

Part V. Technological And Regulatory Histories And Futures

20: Eli M. Noam: Next-Generation Content for Next-Generation Networks

21: Christopher Millard: Data Privacy in the Clouds

22: Laura Denardis: The Social Media Challenge to Internet Governance

23: Yorick Wilks: Beyond the Internet and Web

Let us know what you think of our reader, and thanks for your interest.

Inspiring a Startup Mentality in Legacy IT Organizations – FCC CIO at the OII on 19 June, 4-5pm

Modernizing and Inspiring a “Startup Mentality” in Legacy Information Technology Organizations

Speakers: David A. Bray, Oxford Martin Associate and CIO of the U.S. FCC, Yorick Wilks, and Greg Taylor

19 June 2014 from 4-5 pm

OII Seminar Room, 1 St Giles’, Oxford

By some estimates, 70% of IT organization budgets are spent on maintaining legacy systems. These costs delays needed transitions to newer technologies. Moreover, this cost estimate only captures those legacy processes automated by IT; several paper-based, manual processes exist and result in additional hidden, human-intensive costs that could benefit from modern IT automation.

This interactive discussion will discuss the opportunities and challenges with inspiring a “startup mentality” in legacy information technology organizations. Dr. David Bray, will discuss his own experiences with inspiring a “startup mentality” in legacy IT organizations as well as future directions for legacy organizations confronted with modernization requirements. The discussion will be chaired by OII’s Dr. Greg Taylor, and Yorick Wilks, an OII Research Associate, and Professor of Artificial Intelligence in the Department of Computer Science at the University of Sheffield, will offer his comments and responses to David’s ideas before opening the discussion to participation from the audience.

David A. Bray at OII
David A. Bray at OII

Information about the speakers:

David A. Bray: http://www.oxfordmartin.ox.ac.uk/cybersecurity/people/575

Yorick Wilks: http://www.oii.ox.ac.uk/people/?id=31

Greg Taylor: http://www.oii.ox.ac.uk/people/?id=166

New Position as Quello Chair at MSU

After 12 great years at Oxford, I am delighted to be joining MSU as their new Quello Professor. Not sure how my former USC Trojan colleagues will react to me joining the Spartans!  The current Director of the Quello Center, Professor Steve Wildman, a recent Chief Economist at the FCC, posted a much appreciated announcement of the appointment. I’ll be joining MSU in August 2014 and look forward to staying in touch with you over this and related blogs in the future. One of my goals will be to put the Internet and Web into the center of a forward strategy for building the Quello Center’s role in the new digital world of communication research, policy and regulation. My work as a co-principal on the Global Cyber Security Capacity Centre will continue at MSU, as will my work on the Fifth Estate, partly through the support of a project on collaboration at the DTU (Danmarks Tekniske Universitet) as well as through support of the Quello Center.  At MSU, I will hold the James H. Quello Chair of Media and Information Policy.

Announcement by MSU http://cas.msu.edu/oxford-university-professor-named-quello-chair/

 

Financial Times Opts for Independence from Press Regulation

Hope springs eternal. Wonderful to learn that the FT has opted out of both the new Independent Press Standards Organisation (Ipso), as well as the Parliament-backed Royal Charter system, which threatens to undermine the independence of the press in Britain. The paper is creating its own self-regulatory system through a new ‘editorial complaints commissioner’, according to The Independent (18 April 2014) and PressGazette, see: http://www.pressgazette.co.uk/financial-times-opts-out-ipso-favour-its-own-system-regulation  The FT might continue to play a role in the Fourth Estate if it continues to guard its independence. Hopefully other papers will follow its lead.

Deliver Us from Vacation Email Replies

This morning’s paper had yet another wonderful complaint by a spouse who has been plagued by a workaholic partner who cannot curtail his email connections with the office. This spouse said her holiday experience had been turned into a “take your family to work” week. OK. That’s funny and I understand. I actually knew a former top manager at an R&D laboratory in the UK who would (really) have his spouse reading and answering email while he drove the car, as described in this anonymous opinion piece in The Independent. It can go over the top.

However, I hope many of these annoyed families realize that they would not be on a beach or in the Alps were it not for email and being able to stay connected to the office. As I have said before, and others have documented in research, the Internet enables people to be where they want to be for face-to-face, inter-personal interaction. Work can go on despite the boss being away on holiday.

Well, not always, and not for most people.

August is almost over, but what a time of a particular type of spam email – the vacation auto-reply. It often goes something like: “Thank you for your email, but I am away relaxing on holiday. If you really want to contact me, email me when I am back.” To someone who is not on holiday, and very likely working hard on behalf of this holidaymaker, this is truly annoying. Personally, I would rather not get a reply, and assume I’ll hear when I hear, than be told that my colleague is having fun, and that I have been wasting my time trying to complete a task that will be stopped in its tracks because someone is on holiday and can’t reply, “Yes, go ahead”, or “No, let’s talk when I am back”. Easy.
I find any auto-reply to be annoying, but if you want advice from one who is regularly tortured by this spam, here are a few tips:

First, act disappointed that you cannot immediately reply. Apologize that you are traveling and do not have access to the Internet for a time, and will get back as soon as possible. You are important, and your message is important. The corollary, is that you should not suggest that you – our holidaymaker – are too important to be bothered by email from anyone, or that you really deserve a holiday, as if the bloke working while you are on holiday does not.

Secondly, don’t activate your vacation auto-rely 2 seconds after 5pm on the Friday of a long holiday weekend. If you really have to have a vacation auto-reply, maybe wait a respectable amount of time before you check out of the real world.

Finally, if you must leave a vacation email, use them to begin drafting your final vacation email for when you pass away. That will get you in the right frame of mind to tell people how you really wish you could respond, but you are so pleased they thought of you in any case.

Nominate an Inspiring Digital Social Innovation: Deadline 16 August 2013

 I am trying to help colleagues identify some of the most inspiring social innovations supported by the Internet and related digital technologies. Are there critical social challenges that are being addressed through digital innovations? Help us identify them.

The innovations selected will become part of a on-going public database on digital social innovations that might inspire related projects, while recognizing the innovators. There is a good overview of the idea in Wired. To submit a nomination, just send Nominet Trust 100 a URL (nothing else is needed) in an email or a tweet with the hashtag #NT100.

The selection process is being supported and organized by The Nominet Trust, a trust established in 2008 by Nominet, the UK’s domain name registry. Nominet Trust set up the Trust to ‘invest in people committed to using the internet to address big social challenges.’ To accomplish this, they set up a steering committee, headed by Charles Leadbeater, to help create a list of the 100 ‘most inspiring applications of digital technology for social good …’.

I am delighted to be part of that committee and would appreciate your thoughts on any application that you have found to be creatively addressing a social challenge. You can read more about the process, called Nominet Trust 100, but before you move on to other activities, I really hope you can share your own perspective on what you believe to be an inspiring digital social innovation. Don’t hesitate to nominate a project with which you are associated. Nominations will be a very important part of the selection process, but they will be reviewed and discussed by the steering committee. There are only a few more days before the nomination process closes.

More information on the Nominet Trust 100 at http://nt100.org.uk/

 

The Fifth Estate: Not the Movie

A number of colleagues have brought my attention to the popular launch of a movie, entitled The Fifth Estate. It is not unrelated to my work on the Fifth Estate, as it focuses on WikiLeaks, and such whistle-blowing Web sites are one of many ways in which networked individuals can hold institutions more accountable. For those who like the movie or the idea of a Fifth Estate, I invite you to read more. It is actually used by me as a means to convey the significance of the Internet as a means for empowering networked individuals in ways comparable to the Fourth Estate, the press, of an earlier era. See, for example:

Dutton, W. H. (2007), ‘Through the Network (of Networks) – the Fifth Estate’, Inaugural lecture, Examination Schools, University of Oxford, 15 October. Available online at: http://webcast.oii.ox.ac.uk/?view=Webcast&ID=20071015_208

 

 Dutton, W. H. (2009), ‘Democracy on the Line: The Fifth Estate?’, Oxford Today, Vol. 21, No. 2, pp. 12-15.

 

 Dutton, W. H. (2009), ‘The Fifth Estate Emerging through the Network of Networks’, Prometheus, Vol. 27, No. 1, March: pp. 1-15.

 

Dutton, W. H. (2010), ‘Democratic Potential of the Fifth Estate’, PerAda Magazine, http://www.perada-magazine.eu/pdf/003003/003003.pdf

Dutton, W. H. (2010), ‘The Fifth Estate Emerging Through the Internet and Freedom of Expression’, pp. 22-25 in A News Future and the Future of the Journalism Profession: An IPI Report. International Press Institute and the Poytner Institute.

 

 Dutton, W. H. (2010), ‘The Fifth Estate: Democratic Social Accountability through the Emerging Network of Networks’, pp. 3-18 in Nixon, P. G., Koutrakou, V. N., and Rawal, R. (Eds), Understanding E-Government in Europe: Issues and Challenges. London: Routledge.

 

Dutton, W. H. (2011), ‘A Networked World Needs a Fifth Estate’, Wired Magazine, 22 October, http://www.wired.co.uk/magazine/archive/2011/11/ideas-bank/william-dutton  

 

 Dutton, W. H. (2012), ‘The Fifth Estate: A New Governance Challenge’, pp. 584-98 in Levi-Faur, D. (ed.), The Oxford Handbook of Governance. Oxford: Oxford University Press.

Newman, N., Dutton, W. H., and Blank, G. (2012), ‘Social Media in the Changing Ecology of News: The Fourth and Fifth Estates in Britain’, International Journal of Internet Science, 7(1): 6-22.

 

 Dutton, W. H. (2013), ‘The Internet and Democratic Accountability: The Rise of the Fifth Estate’, pp. 39-55 in Lee, F.L.F., Leung, L., Qui, J. L., and Chu, D.S.C. (eds), Frontiers in New Media Research. Abbingdon: Informa, Taylor and Francis/Routledge.

 

 Dutton, W. H., and Dubois, E. (2013), ‘The Fifth Estate of the Digital World’, pp. 131-43 in Youngs, G. (ed.), Digital World: Connectivity, Creativity and Rights. London: Routledge.

 

 Dubois, E., and Dutton, W. H. (2013), ‘The Fifth Estate in Internet Governance: Collective Accountability of a Canadian Policy Initiative’, Revue française d’Etudes Américaines RFEA, forthcoming.

 

 

Collaboration on Social Networking for Health: Dr Huipeng SHI’s Visit to Oxford

There are a growing number of older people who have been injured from falls, often with factures or other orthopaedic problems caused by the fall. The UK has Fall Nurses that visit homes and advise patients and families. The numbers in China make this less feasible, and large numbers of victims from falls have a recurrence. Dr Huipeng SHI is visiting Oxford through our Heath Collaboration Network, and working with us to discuss the feasibility of developing a social network that would enable people who have suffered a fracture to gain more support in their home or care centre. An orthopaedic doctor is most often the first source of information when they reach a hospital, maybe the only source, but it should not be the only source, and nurses are also a scarce resource. Can patients and their families help each other more online?

Dr SHI is experimenting with ways to develop a network community in China, over the Internet, perhaps organized by an orthopaedic unit, that would enable physicians to guide patients over an extended period of time. Older patients, often living at home or alone, could help themselves through such a network, complemented by other activities. They can share their personal experiences of participating in training to strengthen their limbs and suffering another fall. Such a network might also help prevent them from isolation, loneliness or boredom, and create a bridge to other networked communities and services.   

Dr SHI is first medical professional to participate in the OII’s Health Collaboration Network: http://www.oii.ox.ac.uk/microsites/hcn/Dr. SHI’s profile is online at: http://www.oii.ox.ac.uk/people/?id=324

Bill Dutton and Dr SHI
Bill Dutton and Dr SHI

 

 

The Library of Congress and The John W. Kluge Center

I spent two stimulating days at the Library of Congress (LC) last week. The first involved meeting with staff of the LC who are involved in thinking through short and long-range plans for the Library’s future, everything from space to holdings that will help the LC take a leading position in the US and globally through its many initiatives and collaborations. All that I could imagine the library doing seemed already on-track in one or more of their many new and existing programs and planned initiatives, leaving me with a positive sense about their direction of change. Staff members are engaging their colleagues in wide-ranging discussions about shaping the LC for the digital age in ways that nevertheless respects what the Librarian defines as the ‘culture of the book’. All the many themes emerging from our Oxford lecture series on ‘innovation and digital scholarship‘ are coming into play in their discussions.

Library of Congress
Library of Congress

 

The second day of meetings shifted to whether and how The John W. Kluge Center of the LC might develop a new program around Digital Studies or Internet Studies – the exact nature of their prospective program has yet to be decided. The Oxford Handbook of Internet Studies (OUP 2013) helped secure me a seat for a wonderful debate over what the Center might do that would be unique and have major global implications, but also help the Library shape its holdings and activities for 21st Century digital research and scholarship. With the support of the Librarian and the ability to bring in scholars on the forefront of the field, such as Professor Manuel Castells, who the was the LC’s Kluge Chair in Technology and Society, during the summer of 2012, and continues as a member of the Library’s Scholars Council. I am quite optimistic about their prospects. The Center is developing an innovative program that will help build the larger field of Internet Studies, as I would define it, as well as support the LC.

 

I left with the impression that the LC does not trumpet its own work as much as we might do in academia, but they are involved in major initiatives at a scale most universities could not match. Academics should be tracking the Kluge Center and the LC over the coming years as its initiatives around the digital age take shape.