Just Say ‘No’ to Completing a Form: Another Bane of the Digital Age

I’ve complained before about the growing demands online for us to complete forms to do just about anything – I called it trapped in a Web of forms. Well, my writing about it has not solved the problem. Just today I agreed to do a book review, only to then get a formal thank you, and note which basically said I must submit my review through the publisher’s central manuscript site. OK, I cannot just write the review and email it to the book review editor, as that would be too much trouble for the editor.

Predictably, I will now be required to log into this central manuscript site. I have almost certainly used it before, for some paper or journal submission, but who knows when and I can assure you I will not remember the passwords etc. So I will need to fill out the joining instructions once again, and probably have difficulty, with notes like, this email has been used before, etc. I will spend useless time getting set up, formatting my review in a manner that the site likes (not me), and submitting it. So all the fun of reading the book and writing a review is lost already – well before I’ve received the book.

Why do I say “yes” to such offers – let’s say requests? I need to set up a form for any request to me with something like the following questions: Name, other information I do not need, then “Will I need to fill out a form in order to satisfy your request?” If yes, then I might add the question: “Can you complete the form for me?” If no (inevitably it will be no, as these folks do not take their own medicine), then the tick box should not permit the person to tick “No”. The requester will become so frustrated that s/he will decide to stop wasting his/her time on this bloke, and go on to ask some other sucker.

Just today, I am sure I had to complete at least four forms, and most required me to fill out other forms to complete the present form. I understand why people want others to do their work for them as they have simply too many things going on to do the work themselves. This should scream to them that they are trying to do more than they can do, and stop or slow down. This template society we are creating is clearly the road to madness. … Must blog about this!

Internet Don by Arthur Asa Berger

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