Public-Private Tensions in the UK

UK Business and Government Tensions: Towards a More Functional Relationship

The handwringing over sleaze accusations and the fuss over Peppa Pig referenced as an example of a major business success are just two recent manifestations to what I’ve sensed to be a long-term, awkward, and dysfunctional relationship between business and government in the UK. The public and private sectors do not seem capable of developing a productive relationship, even though a good relationship seems obviously valuable for advancing the national economy and its social benefits.  

You can dismiss my views since I am an academic and an American, and the US certainly has its examples of dysfunctional relations between public and private sectors, such as during the Trump administration. But as an American academic who has spent many years in the UK, the cultural differences seem remarkable.

Peppa Pig

Comparatively speaking, the UK has a more skeptical if not anti-business culture in relation to the US. For example, in the US, business leaders are often very promising candidates for office. They are viewed as people who have done real work, had to hire and fire people, get things done, and who are capable of ‘running government more like a business’, meaning more efficiently.  In the UK, business is more often viewed as relatively wasteful, inefficient, more expensive, and even a corrupting influence on government.

Many of the best graduates from US educational institutions go into high paying jobs in business and industry. Many of the best graduates from the top UK educational institutions go into one or another area of public service, such as a career politician. I’m not sure if the UK even has a degree equivalent in stature to the Harvard MBA, for example.

Maybe I am wrong, but if this is a generally valid comparison, at least something should be done by business schools in the UK, even if no one else takes responsibility for mending this relationship. Productive and positive relations between the public and private sectors must be of benefit to all. In the past, this might have been a role played to some degree by the gentlemen’s or private members’ clubs in London, but something more needs to be done.

Might this problem be a great theme for a seminar series, if not a research project or research program at a major business school? Perhaps some joint programme supported by the UK’s Economic and Social Research (ESRC) council could fund illuminating research in this area. If this is being done or has already been done, then it is under-achieving and needs to be ratcheted up or revisited. If not, I think it would be a valuable contribution.  

Could History be the New, New Thing? Archiving

Could History be the New, New Thing: Archiving

Could it be that the digerati are beginning to wonder about the origins of such ‘innovations’ as video communication, AI, remote work, and more? Are they discovering that all these innovations have a long history in the development of information and communication technologies (ICTs)? 

These questions arose as I’ve become aware of a variety of initiatives to better document the history of communication and information technologies and the people associated with the communication revolution. It is arguable that most individuals focused on new advances in media and ICTs have no historical perspective at all. I’ve called it ‘innovation amnesia’. Some think video is new, for example, but have little or no knowledge of the many efforts to launch video communication since the late 1960s. 

Pre-IT Archives

Most recently I was interviewed by the individuals behind the development of Archives of IT. These developers are realizing that many of those associated with the emergence of information technologies have either passed away or may not be around many more years. The Archives are collecting oral histories of those closely associated with IT and the IT industry in the UK and worldwide. As they began to look at those studying the societal implications of IT, they interviewed me, as the founding director of the OII, among a number of others to begin tracking its study. See: https://archivesit.org.uk/interviews/professor-bill-dutton/

This experience reminded me of my own work in archiving the papers of James H. Quello, one of the longest serving members of the US Federal Communications Commission (FCC). When I was Director of the Quello Center at MSU I put together the James H. Quello Archives, which is being supported and up-dated by the Quello Center.

Similarly, an old colleague from my USC days (A. Michael Noll) has assembled an archive of William O. ‘Bill’ Baker, who was the vice president for research at Bell Telephone Laboratories from 1955 to 1973, retiring as Chairman in 1980. Bell Labs was critical to the revolution in communication technologies.

Teaching and research could be supported by new materials such as these. Might these be traces of a new interest in the history of ICTs and their implications for society? Possibly, and for two basic reasons.

First, there is an increasingly interesting and cumulative history to document.

Secondly, the gathering of information and conduct of interviews, for example, are increasingly possible anywhere in the world. ICTs have democratized the process of archiving so we no longer have to rely only on special collections in libraries. Individuals and civic minded associations have the wherewithal to archive.

So, as we see people talking about old enduring topics as if they are genuinely new, more of us can see the value of better documenting and preserving the social dynamics of past successes and failures – and we have the means to do it – archiving.  

Links:

Archives of IT: https://archivesit.org.uk

Interview with me on the Archives: https://archivesit.org.uk/interviews/professor-bill-dutton/

James H. Quello Archive: https://quello.msu.edu/quello-archives/

William ‘Bill’ O. Baker Archive: http://williamobaker.org

Portulans Institute Discussion of the Global Innovation Index 2020

The Portulans Institute is hosting, in a partnership with the Information Technology & Innovation Foundation (ITIF), a virtual event focused on how America can strengthen and revitalize its innovation to ensure continued global competitiveness. Experts will discuss the state of innovation in America in the context of the Global Innovation Index (GII) 2020 report.

This USA virtual event will take place on September 15th, 2020, from 12 pm to 1:30 pm EST. It will follow the global launch of the GII, which will take place on September 2nd.


The 2020 edition of the GII, co-published by WPO, INSEAD, and Cornell University, is dedicated to the theme of ‘Who Will Finance Innovation’? The 13th edition of the GII sheds light on the state of innovation financing by investigating the evolution of financing mechanisms for entrepreneurs and other innovators, and by pointing to progress and remaining challenges—including in the context of the economic slowdown induced by the COVID-19 pandemic. More information on the 2020 GII here


Program at: https://portulansinstitute.org/wp-content/uploads/GII-USA-Launch-Flyer-FINAL.pdf and registration at: https://zoom.us/meeting/register/tJAsc-muqDIjGNzHa0IFXXTcc81aWyORfWAn


Managing the Shift to Next Generation Television

Columbia University’s Professor Eli Noam was in Oxford yesterday, 17 October 2019, speaking at Green Templeton College about two of his most recent books, entitled ‘Managing Media and Digital Organizations’ and ‘Digital and Media Management’: https://www.palgrave.com/gp/book/9783319712871. The title of his talk was ‘Does Digital Management Exist? Challenges for the Next Generation of TV’. Several departments collaborated with Green Templeton College in supporting this event, including the Oxford Internet Institute, Saïd Business School, the Blavatnik School of Government, and Voices from Oxford

Green Templeton College Lecture Hall

Professor Noam has focused attention on what seems like a benign and economically rational technical shift from linear TV to online video. Most people have some experience with streaming video services, for example. But the longer term prospects of this shift could be major (we haven’t seen anything yet) and have serious social implications that drive regulatory change, and also challenge those charged with managing the media. What is the next generation of digital television? Can it be managed? Are the principles of business management applicable to new digital organizations? 

The Principal of Green Templeton College, Professor Denise Lievesley opened the session and introduced the speaker, and two discussants: Professor Mari Sako, from the Saïd Business School, and Damian Tambini, from the Department of Media and Communication at LSE, and a former director of Oxford’s Programme in Comparative Media Law and Policy (PCMLP). Following Eli Noam’s overview of several of the key themes developed in his books, and the responses of the discussants, the speakers fielded a strong set of questions from other participants. Overall, the talk and discussion focused less on the management issues, and more on the potential social implications of this shift and the concerns they raised. 

Roland Rosner, Eli Noam, Bill Dutton, Mari Sako, Damian Tambini

The social implications are wide ranging, including a shift towards more individualized, active, emersive, and global media. There will be some of the ‘same old same old’, but also ‘much more’ that brings many perspectives on the future of television into households. The concerns raised by these shifts include threats to privacy and security to even shorter attention spans – can real life compete with sensational emersion in online video? Perhaps the central concern of the discussion focused around media concentration, and not only in cloud services, such as offered by the big tech companies, but also in national infrastructures, content, and devices. 

This led to a discussion of the policy implications arising from such concerns, particularly in the aftermath of 2016 elections, mainly around the efforts to introduce governmental regulation of the global online companies and governmental pressures on platforms to censor their own content. This surfaced some debate over the cross-national and regional differences in approaches to freedom of expression and media regulation. While there were differences of opinion on the need and nature of greater regulation, there did seem to be little disagreement with Eli’s argument that many academics seem to have moved from being cheerleaders to fear mongering, when we should all seek to be ‘thought leaders’ in this space, given that academics should have the independence from government and the media, and an understanding informed by systematic research versus conventional wisdom across the world. 

Eli Noam presenting his lecture on Digital Media Management

Eli is one of the world’s leading scholars on digital media and management, and his latest books demonstrate his command of this area. One of the speakers referred to his latest tome as an MBA in a box. The text has a version for undergraduate and graduate courses, but every serious university library should have them in their collection. 

Bill and Eli with Susanne, a former Columbia Un student of Eli’s, now at the OII and Green Templeton College, holding Eli’s new books

Notes: 

Eli Noam has been Professor of Economics and Finance at the Columbia Business School since 1976 and its Garrett Professor of Public Policy and Business Responsibility. He has been the Director of the Columbia Institute for Tele-Information, and one of the key advisors to the Oxford Internet Institute, having served on its Advisory Board since its founding in 2001 through the Institute’s first decade. 

His new books on digital media and organizations have been praised by a range of digital and media luminaries, from Vint Cerf, one of the fathers of the Internet, to the former CEO of Time Warner, Gerald Levin and former CTO of HBO, Robert Zitter. 

An interview with Eli Noam will be available soon via Voices from Oxford.

Thanks to the Consumer Forum for Communications and Its Chair, Roger Darlington

The Consumer Forum for Communications (CFC) has been an “informal forum hosted by Ofcom, for consumer representation to share information and views with each other , and with people who formulate and implement communications politics that affect consumers.” With announcements of new champions for communication consumers in the news, the CFC will no longer be hosted by Ofcom, but it might continue at least in the short -term as it is largely supported by the voluntary contributions of members’ time and expertise, at least until new consumer advocates are concretely launched.

I’ve had the pleasure of participating in the forum since I returned to Britain in July of last year, and have found it to be an inspiring group of committed consumer advocates, representing the various groups of consumers from the general public to more specialised constituencies, such as blind and disabled users of telecommunications, who use British Sign Language as a first language. Forum participants essentially share their observations about developments across the UK and worldwide to raise issues of importance to Ofcom, the industry, and all concerned about supporting the future of communication, telecommunication, and increasingly digital media and communication.

Yesterday, I attended their last meeting under the auspices of Ofcom, and wanted to thank Ofcom for supporting the CFC for many years, but particularly thank the most recent chair, my colleague Roger Darlington, who has been a champion for online child safety before I ever met him, and has chaired a wide array of other public interest groups. He has a blog called ‘Roger Darlington’s World‘, which would be of value to anyone with a serious interest in consumers. Yesterday, Roger completed his 19th meeting as chair over four and one half years.

So let me join all the participants of the CFC and Ofcom in thanking Roger for his service to the forum and consumers of communication. His colleague, Claire Milne, a Visiting Senior Fellow in Media and Communications at LSE, has agreed to shepherd the forum into the next phase of its existence, with all of us hoping that the need for consumer advocates will disappear in the foreseeable future. Best wishes to Roger, Claire, and all the varied categories of consumer (producers) of communication. Much work remains to be done.

Ofcom thanks Roger Darlington for his service as chair of CFC, June 2019

Citizen Sensing of Broadband Access

I had the opportunity to work with Merit, Michigan’s research and education network, and the Quello Center at MSU, who have teamed up on a comment to the US NTIA on how to enhance indicators of broadband access. The comment provides an innovative approach to consumer sourcing of broadband availability data that builds off the FCC’s initiatives with crowd sourcing, but also leverages the strategic advantages of Merit, as a research educational network that covers the State of Michigan. If successful, this approach has the potential to be scaled nationally. The comment provides an overview of current approaches, the potential of consumer-sourced data, and an outline of their approach.

Comment is posted at: https://www.ntia.doc.gov/files/ntia/publications/quello_merit_commentsdocket_no.180427421-8421-01.pdf

Inspiring a Startup Mentality in Legacy IT Organizations – FCC CIO at the OII on 19 June, 4-5pm

Modernizing and Inspiring a “Startup Mentality” in Legacy Information Technology Organizations

Speakers: David A. Bray, Oxford Martin Associate and CIO of the U.S. FCC, Yorick Wilks, and Greg Taylor

19 June 2014 from 4-5 pm

OII Seminar Room, 1 St Giles’, Oxford

By some estimates, 70% of IT organization budgets are spent on maintaining legacy systems. These costs delays needed transitions to newer technologies. Moreover, this cost estimate only captures those legacy processes automated by IT; several paper-based, manual processes exist and result in additional hidden, human-intensive costs that could benefit from modern IT automation.

This interactive discussion will discuss the opportunities and challenges with inspiring a “startup mentality” in legacy information technology organizations. Dr. David Bray, will discuss his own experiences with inspiring a “startup mentality” in legacy IT organizations as well as future directions for legacy organizations confronted with modernization requirements. The discussion will be chaired by OII’s Dr. Greg Taylor, and Yorick Wilks, an OII Research Associate, and Professor of Artificial Intelligence in the Department of Computer Science at the University of Sheffield, will offer his comments and responses to David’s ideas before opening the discussion to participation from the audience.

David A. Bray at OII
David A. Bray at OII

Information about the speakers:

David A. Bray: http://www.oxfordmartin.ox.ac.uk/cybersecurity/people/575

Yorick Wilks: http://www.oii.ox.ac.uk/people/?id=31

Greg Taylor: http://www.oii.ox.ac.uk/people/?id=166

New Position as Quello Chair at MSU

After 12 great years at Oxford, I am delighted to be joining MSU as their new Quello Professor. Not sure how my former USC Trojan colleagues will react to me joining the Spartans!  The current Director of the Quello Center, Professor Steve Wildman, a recent Chief Economist at the FCC, posted a much appreciated announcement of the appointment. I’ll be joining MSU in August 2014 and look forward to staying in touch with you over this and related blogs in the future. One of my goals will be to put the Internet and Web into the center of a forward strategy for building the Quello Center’s role in the new digital world of communication research, policy and regulation. My work as a co-principal on the Global Cyber Security Capacity Centre will continue at MSU, as will my work on the Fifth Estate, partly through the support of a project on collaboration at the DTU (Danmarks Tekniske Universitet) as well as through support of the Quello Center.  At MSU, I will hold the James H. Quello Chair of Media and Information Policy.

Announcement by MSU http://cas.msu.edu/oxford-university-professor-named-quello-chair/

 

Financial Times Opts for Independence from Press Regulation

Hope springs eternal. Wonderful to learn that the FT has opted out of both the new Independent Press Standards Organisation (Ipso), as well as the Parliament-backed Royal Charter system, which threatens to undermine the independence of the press in Britain. The paper is creating its own self-regulatory system through a new ‘editorial complaints commissioner’, according to The Independent (18 April 2014) and PressGazette, see: http://www.pressgazette.co.uk/financial-times-opts-out-ipso-favour-its-own-system-regulation  The FT might continue to play a role in the Fourth Estate if it continues to guard its independence. Hopefully other papers will follow its lead.

Nominate an Inspiring Digital Social Innovation: Deadline 16 August 2013

 I am trying to help colleagues identify some of the most inspiring social innovations supported by the Internet and related digital technologies. Are there critical social challenges that are being addressed through digital innovations? Help us identify them.

The innovations selected will become part of a on-going public database on digital social innovations that might inspire related projects, while recognizing the innovators. There is a good overview of the idea in Wired. To submit a nomination, just send Nominet Trust 100 a URL (nothing else is needed) in an email or a tweet with the hashtag #NT100.

The selection process is being supported and organized by The Nominet Trust, a trust established in 2008 by Nominet, the UK’s domain name registry. Nominet Trust set up the Trust to ‘invest in people committed to using the internet to address big social challenges.’ To accomplish this, they set up a steering committee, headed by Charles Leadbeater, to help create a list of the 100 ‘most inspiring applications of digital technology for social good …’.

I am delighted to be part of that committee and would appreciate your thoughts on any application that you have found to be creatively addressing a social challenge. You can read more about the process, called Nominet Trust 100, but before you move on to other activities, I really hope you can share your own perspective on what you believe to be an inspiring digital social innovation. Don’t hesitate to nominate a project with which you are associated. Nominations will be a very important part of the selection process, but they will be reviewed and discussed by the steering committee. There are only a few more days before the nomination process closes.

More information on the Nominet Trust 100 at http://nt100.org.uk/