Learning from Disasters: 30 Years After the USS Vincennes

Thirty years ago, on 3 July 1988, the USS Vincennes shot down an ascending domestic airliner, Iran Air Flight 655, mistaking it for a military aircraft descending toward the aircraft carrier group. My colleagues and I group this information disaster with a number of others with the hope of learning lessons from such incidents. Time has passed since our 1995 paper and the forum it was based on, but I call your attention to this again as it illustrates the need to study and learn from mistakes. Our analysis of these information disasters is available online is entitled Computer Power and Human Limits: Learning from IT and Telecommunication Disasters, and is available here: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3103433 

A revised and published version of this paper is available: Peltu, M., MacKenzie, D., Shapiro, S., and Dutton, W. H. (1996), ‘Computer Power and Human Limits,’ in Dutton. W. H. (ed.), Information and Communication Technologies – Visions and Realities, Oxford and New York: Oxford University Press, 177-195.