Naming and Blaming Does Not Foster Compromise

One of the key points in Robert Fisher and William Ury’s insightful book about ‘Getting to Yes’ was that you should make every effort to focus on the issues and not the individuals in a debate. What are the assumptions, facts, unknowns, major decisions? Once you begin focusing on the positions of individuals, those individuals are more likely to be less amendable to compromise. It makes great sense. Fisher and Ury refer to this principle as one of separating the people from the issues.*

One of the most decisive aspects of the Brexit debate is the degree that it has devolved into a politics of blame and of calling out the positions of individual parliamentarians, former politicians, and public figures. It is all about naming and blaming, rather than focusing on the issues at stake.

It is never too late to begin moving the discussion away from the personalities and egos involved to focus on the issues. But all of their seven principles might be worth revisiting as soon as possible in the Brexit debate.

*See: https://www.beyondintractability.org/bksum/fisher-getting

Cybersecurity and the Rationale for Capacity Building: Notes on a Conference

The fifth annual conference of Oxford’s Global Cyber Security Capacity Centre (GCSCC) was held in late February 2019 at the Oxford University’s Martin School. It engaged over 120 individuals from the capacity building community in one full day of conference sessions, preceded and followed by several days of more specialized meetings.*

The focus of the conference was on taking stock of the last five years of the Centre’s work, and looking ahead to the next five years in what is an incredibly fast moving area of Internet studies. So it was an ideal setting for reflecting on current themes within the cybersecurity and capacity building community. The presentations and discussions at this meeting provided a basis for reflections on major themes of contemporary discussions of cybersecurity and how they come together in ways that reinforce the need for capacity building in this area.

The major themes I took away from the day concerned 1) changing nature of threats and technologies; 2) the large and heterogeneous ecology of actors involved in cybersecurity capacity building; 3) the prominence of cross-national and regional differences; and 4) the range and prevalence of communication issues. These themes gave rise to a general sense of what could be done. Essentially, there was agreement that there was no technical fix to security, and that fear campaigns were ineffective, particularly unless Internet users are provided instructions on how to respond. However, there was also a clear recommendation not to throw up your hands in despair, as ‘cybersecurity capacity building works’ – nations need to see capacity building as a direction for their own strategies and actions.

Bill courtesy of Voices from Oxford (VOX)

I’ll try to further develop each of these points, although I cannot hope to give justice to the discussion throughout the day. Voices from Oxford (VOX) has helped capture the day in a short clip that I will soon post. But here, briefly, are my major takeaways from the day.

Changing Threats and Technologies

The threats to cybersecurity are extremely wide ranging across contexts and technologies, and the technologies are constantly and rapidly changing. Contrast the potential threats to national infrastructures from cyberwarfare with the threats to privacy from the Internet of Things, such as a baby with a toy that is online. The number of permutations of contexts and technologies is great.

The Complex Ecology of Actors

There is a huge and diverse set of actors and institutions involved in cybersecurity capacity building. There are: cybersecurity professionals, IT professionals, IT, software, and Internet industries; non-governmental organizations; donors; researchers; managers of governments and organizations; national and regional agencies; and global bodies, such as the World Economic Forum and the Internet Governance Forum. Each has many separate but overlapping roles and areas of focus, and each has a stake in global cybersecurity given the risks posed by malicious actors that can take advantage of global weaknesses.

One theme of our national cybersecurity reviews was that the multitude of actors within one country that were involved with cybersecurity often came together in one room for the very first time to speak with our research team. Cybersecurity simply involves a diverse range of actors at all levels of nations and organizations, and with a diverse array of relationships to the Internet and information and communication technologies, from professional IT teams and cybersecurity response teams to users. Developing a more coherent perspective on this ecology of actors is a key need in this area.

National and Regional Differences

Another clear theme of the day was the differences across the various nations and regions, including the obvious issues of the smaller versus larger nations in the scale of their efforts, but also between the low and high income nations. We heard cases of Somalia juxtaposed with examples from the UK and Iceland. And the range and nature of actors across these nations often differed dramatically, such as in the relevance of different global facilitating organisations, such as the World Bank.

Communication in So Many Words

Given this ecology of actors in a global arena, it might not be surprising that communication emerged as a dominant theme. It arose through many presentations and discussions of the need for awareness, coordination, collaboration (across areas and levels within nations, across countries, regions), as well as the need for prioritizing efforts and instruction and training, both of which work through communication. Of course, the conference itself was an opportunity for communication and networking that seemed to be highly valued.

What Can Be Done? Capacity Building

However, despite these technical, individual, and national differences, requiring intensive efforts to communicate, coordinate, and collaborate nationally, regionally, and globally, there were some common thoughts on what needs to be done. Time and again, speakers stressed the lack of any technical fix – or what one participant referred to as a silver bullet – to fix cybersecurity. And there was a general consensus that awareness campaigns that were basically fear campaigns did not work. Internet users, whether in households or major organizations, need instructions on what to do in order to improve their security. But doing nothing was not an option, and given the conference, it may not be surprising, but there did seem to be a general acceptance that cybersecurity capacity building was a set of instructions on a way forward. Our own research has provided empirical evidence than capacity building works, and is in the interest of every nation.**

A short video of the conference will give you a more personal sense of the international ecology of stakeholders and issues: https://vimeo.com/voicesfromoxford/review/322632731/ec0d5e5f9f 

Notes

*An overview of the first five years of the centre is available here: https://www.sbs.ox.ac.uk/cybersecurity-capacity/system/files/GCSCC%20booklet%20WEB.pdf 

**An early working paper is available online at: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2938078

 

 

 

Has Brexit Broken Parliament? No. This is Democracy!

The frustration of so many people over the machinations of the UK Parliament during the debates and votes over Brexit is understandable. So it is not surprising to see article after article, and opinion pieces piled on one another about how parliament, if not democracy itself, is broken. The GuardianJournal on 16 March notes: ‘Brexit – a niche production that brought the house down’. The Guardianon 16 March talks of the ‘UK Divided: Disbelief and anger as faith in politicians evaporates’ (p. 15). The political editor of The Guardian writes in The Observer on 17 March of ‘The Week that all but broke British politics (p. 38).’ As an American residing in Britain, I respectfully disagree.

British Parliament Debates Brexit
EU Parliament Debates Brexit

 

 

 

 

 

 

There is no doubt but that this debate is extraordinary, by British, or any liberal democratic standards. Of course, these are not normal, routine debates, but among the most serious in decades for the UK and Northern Ireland. But to say this is the democratic process at work, I am sure I will be branded an enemy of whatever position seems to be prevailing at the moment. Yet I am not evaluating the process on the basis of its likely outcome. No one knows what the outcome will be – still.

Let me explain why I believe this is democracy in a good way – not broken. First, and foremost, it is a real debate. Take a look at the British parliament and the EU parliament. Both are liberal and democratic bodies. But which looks better managed? Which looks like a more democratic process? Which looks more interactive? Given the scale of the EU parliament, the British parliament would be unworkable. But the British parliament remains the model of a democratic political body.

But, you may say, “the parties have lost control, there is no discipline”? Yes, factions have developed within the parties, and individuals seem to be following their own guidance at times. But I see this as a consequence of how serious the issues are (leading all members of parliament to inform themselves) and how much time has been devoted to the issues. In normal legislative processes, most members vote most of the time on the basis of cues. They do not have the time to read every paper on every motion or proposition put before their body. In most cases, they look for cues from their party leaders, from the committee that reports the motion, from experts in the area. In the case of Brexit, every member of parliament has had abundant time and motivation to develop their own positions on the matter. That is good in light of a classic rational model of democracy, but in the real world of politics it means that there are many individually honed and differing judgements on what to do. Therefore, it will take a great deal more time than normally expected to sort out what the collective body will decide.

However, we live in a time of live media coverage of every debate, every repositioning, motion, leak, speech, mistake, raised eyebrow, etc. In earlier days, so much of what is reported routinely today would never be seen or heard, much less broadcast live, and spread on social media. The saying that legislation is like sausage in that it often tastes good in the end, but you don’t want to see it being made. Well, we are seeing negotiations over Brexit unfolding in real time and it is not pretty, but it is what is necessary in order to find ways to accommodate multiple, intense, and firmly held opinions on the way forward. To say that this is not well managed is actually a compliment.

Somehow, whether it is this week, this year, or over decades, decisions will continue to unfold in the Brexit process, or UK-EU relationship. The process may be frustratingly slow, but the most critical issue is that the process seeks to accommodate as many interests or positions as possible and is (and is seen) as legitimate at the end of the day. Not managed. Not rammed down anyone’s throat. But led to accommodate as many individual, strong-minded parliamentarians as possible to achieve a majority – an inevitable compromise to all of the minority opinions in the mix.

In contrast, think whether you would be happy if this were brilliantly ‘managed’ and the position of any one parliamentarian reigned supreme in this process. The idea of having a citizen jury comes close to this idea of doing something, anything, to get this over with. No, the key is to ensure that the end will be the result from a truly democratic process.

Postscript

The day after I wrote this blog, the Speaker of the House of Commons ‘plunged’ the government into ‘constitutional chaos’ by stopping the Prime Minister from resubmitting her same motion to the House unless it included substantial changes. Given the many constraints on the withdrawal agreement from the EC, the DUP, and various factions of the Conservative party, this threw a proverbial wrench into the machinery of the legislative process. But it brought home the degree that Brexit will be the outcome of an ecology of many games being simultaneously played by actors competing and cooperating to achieve a variety of other goals. And in contrast to board or parlour games, in the real world ecology of games, players can sometimes change the rules, as Speaker John Bercow did by invoking his interpretation of a rule from the 17th century. But this is democracy. It is how it works.

Brexit and The Border: Must Read

As an American in Britain, the history and issues surrounding the border between Ireland and Northern Ireland has seemed to be too complex to even try to unravel. However, I was pleasantly surprised by Diarmaid Ferriter’s book, entitled, no less, The Border: The Legacy of a Century of Anglo-Irish Politics.* The author is a professor at University College Dublin, and a columnist for the Irish Times.

He has written a short and accessible book, seven chapters, 144 pages, that is succinct and authoritative. By using the border as a focus for looking at the history of Anglo-Irish relationships, he is able to illuminates key decisions in their history and clarify the ecology of choices that shaped the partitioning and the present border. For example, after reading Ferriter’s history, I find it difficult to accept current discussions of a ‘hard border’ as if one ever really existed, when “no less than 180 roads crossed the border” (p. 10). The physical border was always porous, but it became a focus for conflict. Likewise, his history brings out the overwhelming centrality of issues over national sovereignty relative to all other issues – in demanding Irish self-government – to the four-decade long struggle that led to the partitioning.

I do not pretend to be a historian of Anglo-Irish relations, and being relatively ignorant of so much of this history, I found the body of the book to be most informative as well as insightful.

One weakness from my perspective was the concluding chapter which turned to Brexit. It seemed to be less closely tied to his historical treatment than I had hoped it would be, and more embedded in the current lines of factional debates. Nevertheless, I think anyone with a serious interest in Brexit and the border issue will find the book to be a basis for a better understanding of today’s debates. I would be happy to hear recommendations for further reading, but from my perspective, it is must reading.

Source: Irishcentral.com

*Ferriter, Diarmaid (2019), The Border: The Legacy of a Century of Anglo-Irish Politics. London: Profile Books.

The New News Strategy? How the Panic Over Fake News Could Undermine the News

There seems to be a pattern evolving around concerns over fake news – one that runs counter to more conventional expectations. Most people expect that raising concerns over fake news might actually lead to improvements in search, platforms, regulation, or consumer behavior that improves the quality and diversity of news. However, the opposite might be unfolding.

The story begins with the panic over fake news. It is a panic since most research on the actual use of online news suggests that people see multiple sources and most often check news that they see as questionable but important, such as by using search. This panic over fake news has been fueled by a focus on the production of fake news. It is indeed produced albeit this phenomenon is not new – that is one reason why search engines were invented. But far less attention has been directed at its consumption. When you look systematically at how Internet users consume news, such as information about politics, it is clear that the impacts of fake news are largely mitigated.*

How Panic is Undermining News

However, the mainstream media continue to promote the idea of fake news, with mainstream news being the source of truth and fact, to the degree that politicians, regulators, and the public have become increasingly concerned, pressing online platforms to ‘do something’ about it. Internet platforms have done so by raising quite dramatically the prominence of mainstream news sources when people search for news online.

As a consequence, when you go online for news about what is going on in the world, you are increasingly likely to be steered to the headline news of the mainstream news media. If you wish to go beyond the headline news, you find yourself asked to pay for a subscription to go behind their paywall. This has already proven so effective that even academics are beginning to think that subscription services are seeing a renaissance of sorts. However, this increase is being driven by the platforms and news aggregators prioritizing mainstream news headlines, to avoid the charge of promoting fake news. Thus, the concern over fake news is essentially creating advertising for subscription news services, with more providers moving to pay walls, and existing subscription services raising their rates, doubling them in some cases.

So the Internet is becoming less of a source for diverse news as stories in the long tail are pushed behind the headlines, and more of a source for the most popular headline news – the same news you hear on radio and TV. Will this undermine online first news outlets? I believe it already has done so.

Therefore, I am worried that panic over fake news is leading us to no news beyond the major headline stories that leave so much news uncovered. The thrust of actual research on the use of online news should undermine the panic over fake news, filter bubbles, and echo chambers, but journalists don’t read social science, and the story of fake news serves their interests.

Of course, I am simplifying a complex set of developments, but I believe this captures a pattern that is not being identified in the current fake news narrative. I am a news fan, subscribing to multiple print newspapers and an avid consumer of online news, which has been so complementary to the print news. If we recognize this tendency, we can hack through the headlines, and search for specific topics and information, but don’t be surprised if you find yourself walled off from more information by pay services.

Let me know if you think this is wrong, fake, or exaggerated, let me know. I fear I am right about this, but am open to be proven wrong, and think systematic research on this trend would be of value.

 

*Here is a blog about this panic: https://theconversation.com/fake-news-echo-chambers-and-filter-bubbles-underresearched-and-overhyped-76688 and here is an article about how few users are susceptible to fake news, echo chambers, and filter bubbles, and why: Dutton, W. H., and Fernandez, L. (2018/19), ‘How Susceptible Are Internet Users?’, InterMEDIA, December/January 2018/19 46(4): 36-40. Online at: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3316768

 

Charles Benton Early Career Scholar Award at TPRC 2019

The 47th Research Conference on Communications, Information, and Internet Policy will be held from September 20-21, 2019, at American University Washington College of Law Washington, D.C. TPRC is an annual cross-disciplinary conference on communications, information, and Internet policy that convenes researchers and policymakers from law, economics, engineering, computer science, public policy and related fields working in academia, industry, government, and nonprofit organizations around the world.

TPRC is seeking submissions for its 47th conference, including papers, posters, panels, a Student Paper Competition, the Graduate Student Consortium, and for the Charles Benton Early Career Scholar Award. As a recent member of the TPRC Board of Directors, I would like to draw your attention to the conference, and the award for early career researchers.

TPRC and the Benton Foundation have announced the third year of the Charles Benton Early Career Scholar Award, recognizing scholarship in the area of digital inclusion and broadband adoption. This special honor will be awarded at TPRC in 2019 in honour of Charles Benton, a longstanding supporter of TPRC and tireless advocate for media, communications and digital equality. The award recipient will receive US$1,500 and will be recognized at a lunch during the TPRC conference and the winner will receive complimentary registration for the conference.

Applications and nominations can be received for scholars currently enrolled in a degree program or no more than five years from receipt of their most recent degree. Acceptable submissions include:

  • An original, empirically-based research paper pertaining digital inclusion and/or broadband adoption
  • A policy proposal for digital inclusion and broadband adoption with a discussion of the justification
  • An essay on a topic dealing with digital inclusion and/or broadband adoption.

Submissions must be less than 25 double-spaced, typewritten pages, including notes and references and will not have been formally published in a peer reviewed outlet prior to TPRC47.

The recipient will be chosen by a TPRC Board Committee and must attend the conference and agree to work with Benton Foundation’s Executive Editor, Kevin Taglang, to produce a blog article based on the winning submission for benton.org.

Due Dates:

Applications: May 31

Notice of Decision: July 15

Blog post: December 31

For questions regarding the Charles Benton Early Career Scholar Award, please contact me at William.Dutton at gmail.com or check out the TPRC conference website at: https://www.tprcweb.com

Dollar Waiting on a Nickel: Life and Work Online

I planned to spend all of my day writing, but instead, I spent the entire day trying to deal with problems with routers, software, browsers, etc. My router disconnected from my printer, and reconnecting is not straightforward. I received proofs for a book review from a publisher, who insisted I use their browser and their editing software to amend my proofs, which caused hours of wasted time. In the end, I refused to download their software just to make a few minor adjustments.

via Arthur Berger

I had a father-son team of carpenters working at my home once, and they kept saying to each other that one had a ‘dollar waiting on a nickel’. They had a major job to do that was waiting for a trivial job to be completed. This is becoming my life online. Increasingly it is difficult to do real work while trying to cope with the increasingly complicated packages of hardware and software that raise untold numbers of new problems on a daily basis.

I am so old and senior that I am increasingly moving to the strategy of telling those who insist that I use their system, their form, their preferred browser, their software, and their time frame, to simply read my email. No thank you.