Rethinking Consumers in the Digital Age and Their Role in Shaping Policy, Regulation and Practice

A personal response to Communications Consumer Panel consultation of 25 April 2019 Bill Dutton 12 May 2019 I was a former member and Chair of the Advisory Committee for England, and have followed the Consumer Forum for Communications (CFC) for years. Having returned from working in the US for four years, I’ve also attended the … Continue reading Rethinking Consumers in the Digital Age and Their Role in Shaping Policy, Regulation and Practice