Thanks to the Consumer Forum for Communications and Its Chair, Roger Darlington

The Consumer Forum for Communications (CFC) has been an "informal forum hosted by Ofcom, for consumer representation to share information and views with each other , and with people who formulate and implement communications politics that affect consumers." With announcements of new champions for communication consumers in the news, the CFC will no longer be … Continue reading Thanks to the Consumer Forum for Communications and Its Chair, Roger Darlington

Rethinking Consumers in the Digital Age and Their Role in Shaping Policy, Regulation and Practice

A personal response to Communications Consumer Panel consultation of 25 April 2019 Bill Dutton 12 May 2019 I was a former member and Chair of the Advisory Committee for England, and have followed the Consumer Forum for Communications (CFC) for years. Having returned from working in the US for four years, I’ve also attended the … Continue reading Rethinking Consumers in the Digital Age and Their Role in Shaping Policy, Regulation and Practice