Staying Connected to Media and Information Policy in the States
I may have left the USA and Michigan State University (MSU) to return to my home in the UK, but my days at MSU’s Quello Center have left me with a continuing interest in following developments in media and information policy worldwide, and in the US, in particular. With that in mind, I have been so pleased to have been invited to participate in two networks that are key to my interests:
I helped build the Advisory Board of the Quello Center while Director from 2014-2018, so I am very pleased to have the opportunity to joining as a member of the Board. The Center has put together a very strong network of individuals from academia, business and industry, and government to keep the James H. Quello Center alerted to the key issues on the horizon. My education on the Board will hopefully be one unintended consequence.
The TPRC Board of Directors
TPRC stands for the Telecommunications Policy Research Conference, which puts together an annual conference, more recently entitled ‘Research Conference on Communication, Information and Internet Policy’. The conference has been held for over 45 years, and needless to say, it has successfully evolved with the times and the issues around media, information, and communication technology and associated issues of public policy and regulation. The Board is a virtual wish-list of people to stay in touch with about new developments, and I look forward to participating in its meetings both remotely and at their annual conference.
I would not have been invited to join either group had I not directed the Quello Center for four years. So I’m grateful to my colleagues at the Center and MSU for that opportunity, and I’ll do my best to actively stay in touch with initiatives at the Center, where Johannes Bauer is Director, and Laleah Fernandez is Assistant Director, and also follow initiatives across the US communication and technology and policy arena more generally.
My thanks to the members of both organizations for these invitations.
I had the opportunity to work with Merit, Michigan’s research and education network, and the Quello Center at MSU, who have teamed up on a comment to the US NTIA on how to enhance indicators of broadband access. The comment provides an innovative approach to consumer sourcing of broadband availability data that builds off the FCC’s initiatives with crowd sourcing, but also leverages the strategic advantages of Merit, as a research educational network that covers the State of Michigan. If successful, this approach has the potential to be scaled nationally. The comment provides an overview of current approaches, the potential of consumer-sourced data, and an outline of their approach.
I had a fascinating and challenging week in Europe speaking about the Quello Center’s work on search and politics. The findings of our project, called ‘The Part Played by Search in Shaping Public Opinion’, suggested that concerns over fake news, echo chambers, and filter bubbles is ‘overhyped and underresearched’. The project was supported by Google, and the findings and methodology are publicly available online (see references), along with the slides I adapted for each of the particular talks. The slides are posted here: https://www.slideshare.net/WHDutton/search-and-politics-fake-news-echo-chambers-and-filter-bubbles-july2017
In Paris, on the 10th and 11th, I was able to speak at a UNESCO Knowledge Café for a seminar chaired by the Director for Freedom of Expression and Media Development, Guy Berger, for UNESCO staff, which included UNESCO’s Xianhong Hu. I then met with members of the French Audio Visual Regulator, the Conseil Supérieur de l’Audiovisuel (CSA); and then members of the Ministère de la Culture (Ministry of Culture); and gave a lecture at Sciences Po, which was jointly organized by Thierry Vedel for the MediaLab and CEVIPOF. I was also able to meet over lunch with a former colleague in the President’s office at the French National Commission on Informatics and Liberty (CNIL), which is central to data protection in France.
On the 12th, I was in Rome, where I first spoke at a roundtable over a wonderful lunch at the Centro Studi Americani – the Center for American Studies. That evening, I spoke on the Terrazza dei Cesari with members of YouTrend, an organization of political communicators in Italy, which was picked up by over a thousand on a Facebook Live video stream. The talk was sandwiched by an aperitif and dinner, and sequentially translated.
My last stop was in Berlin, where I was able to meet at the Ministry for Culture with representatives of the state media authorities, representing the German Lander. I finished my talks with a roundtable at the Alexander von Humboldt Institute für Internet und Gesellschaft (HIIG – Germany’s first Internet Institute), chaired by Professor Dr. Wolfgang Schulz and joined by Professor Dr. Dr. Ingolf Pernice. As a member of HIIG’s Advisory Committee, it was great to end my trip with a sense of the quality and diversity of faculty, fellows and visitors at the Institute.
This week was an incredible opportunity for me to convey the results of our research. I want to thank all of those who helped organize and attended these events; thank my colleagues on the project, including Grant Blank, Elizabeth Dubois, and Bibi Reisdorf, along with our graduate assistants, Sabrina Ahmed and Craig Robertson; and thank our colleagues at Google for their confidence in our project.
I must say that I was unable to convince many of those involved in these talks that the panics over fake news, filter bubbles and echo chambers have been overhyped. Despite evidence on the many ways that Internet users are likely to mitigate these problems, such as in consulting multiple sources of information about politics, many politicians, regulators and scholars remain very concerned.
I spoke to each group about the ways evidence can fail to change views on these issues as an example of how many divisions in society are not due to filtered or biased information, but to real divisions in opinion. These panics are powerful for several reasons, including the attraction of technologically deterministic perspectives, the role of a confirmatory self-selection or dismissal of evidence, and the role of the third-person effect – I’m okay, but others are likely to be fooled.
Dutton, W.H., Reisdorf, B.C., Dubois, E., and Blank, G. (2017), Search and Politics: The Uses and Impacts of Search in Britain, France, Germany, Italy, Poland, Spain, and the United States, Quello Center Working Paper available on SSRN: http://ssrn.com/abstract=2960697
Delighted to be on the Advisory Board of a new ESRC Project, entitled ‘Ways of Being in a Digital Age: A Systematic Review’.
The project is led by the Institute of Cultural Capital at the University of Liverpool in collaboration with 17 other partner Universities and organizations. It is a scoping review designed to inform potential future ESRC initiatives in this area.
This scoping review will focus on how digital technology mediates our lives, and of the way technological and social change co-evolve and impact on each other. The project will undertake: a Delphi review of expert opinion; a systematic literature review; and an overall synthesis to identify gaps in current research. The project will also run a programme of events to build and extend networks among the academic community, other stakeholders and potential funding partners. The project pulls together an impressive interdisciplinary research team with experience in running digital projects with partners across the social sciences, arts and humanities, engineering, physical sciences and health, representing 16 universities from the UK, EU, USA and Singapore. The core team of co-investigators from eight UK universities will provide expertise across a range of social science, arts, engineering and science backgrounds. The team also includes a broader international steering group, of which I am a member.
Its initial plans are to focus on seven domains:
Citizenship and politics
Communities and identities
Communication and relationships
Health and wellbeing
Economy and sustainability
Data and representation
Governance and security
For each domain the project will undertake:
A Delphi panel review of international experts’ opinions on the state of the art in digital facing social research.
A ‘concept mapping’ of identified literature using digital humanities tools
A systematic review of a sample of the literature
Engagement events with non-academic stakeholders from the public and private sectors
An assessment of the theory and methods applied in each domain
The project will also conduct a feedback questionnaire on the findings, run workshops throughout, and hold sessions at a number of international conferences. The project will conclude with a symposium to feedback the findings and to discuss the future of digital research in the social sciences.
On the day the FCC voted 3-2 for net neutrality rules, the Quello Center announced the launch of our ‘Net Neutrality Impact’ (NNI) study. After years of speculations and predictions about the implications of network neutrality, we will be able to study the actual consequences through a natural experiment created by the FCC’s ruling. So remember what you have claimed to the likely consequences of net neutrality, write them down, let us know, and follow our project at the Quello Center. Of course, we also welcome the involvement of other policy researchers who are as curious as we are about what will flow from this decision and how to capture these impacts in the most reliable and valid way.
Follow the project and the Quello Center on Twitter @QuelloCenter